Manettas Seafood Market


We are here to help you with any enquiry. Here are some more frequently asked questions from our valued customers that may be just the answer you're looking for!

Where does my Manettas Seafood Market Seafood come from?

At Manettas Seafood Market we put a lot of pride into sourcing and selecting the best quality seafood available from our network of suppliers. With years of experience in the industry, and generations of seeing huge amounts of product, we have quality at the forefront of every order.

Why should I order from Manettas Seafood Market?

Our goal was to give people the ability to have access to a wider range of seafood than they normally have ease of access to. We showcase a vast range of products that are not normally accessible easily- we wanted to open the doors of the seafood industry to Sydney, Melbourne and Central Coast

What is the minimum order?

The minimum order is $40.00

What is the Delivery Charge

Flat Rate Delivery – $9.90
Orders over $150 qualify for Free Delivery

Central Coast

Flat Rate Delivery- $8.99

Wollongong & the Southern Highlands

Flat Rate Delivery- $16.50



What is the deadline for placing an order?

We want to make seafood as accessible as possible-

In Sydney
Monday to Sunday- you are able to order on the same day up until 12 noon for delivery that day

In Wollongong & the Southern Highlands
Order by midday Thursday for delivery on Friday that week.


Can I order in advance?

Yes- you can order up to 25 days in advance to prepare for your upcoming event or dinner party

Christmas Orders will open 2 months before Christmas and continue until we are full!

What are the delivery times?

You can select your preferred day and time slot for your delivery- you will receive an SMS and tracking information when the order is on the way

Delivery time slots Sydney


9am til 1pm

1pm til 5pm

5pm til 9pm


Delivery time slots Central Coast

Monday to Saturday – 9am til 5pm

Sunday – Click & Collect Only


Delivery time slots Wollongong & the Southern Highlands

Every Friday – 10am til 4pm

Can I get same day delivery?

You can currently in Sydney, not in Central Coast or Southern Highlands just yet.

If you order before 12 noon you can get the delivery on the same day- 7 days a week in Sydney.

You will have the option of getting delivery 1pm til 5pm or 5pm til 9 pm

Can I get a narrower window of delivery time?

In Sydney For a small extra charge we can offer a two hour window of delivery in your preferred time slot


What if by chance a certain product isn’t available?

We don’t see this being a common event, however if it does occur, will call you and discuss- we do our very best to ensure we are able to offer all products, however, with seafood being such a dynamic industry if this does happen we will be in touch.

How do you set your pricing?

Our pricing is set every day based on fluctuations in the market. We have a dedicated team of professionals that set the pricing based on movements and seasonality of product within the market.

Why don’t you charge by the kilo for your fish?

We do to an extent. We want to be able to sell seafood in a user friendly way. Most people don’t know how much a whole salmon weighs for instance- we have taken the guess work out of it and strive to put prices with a minimum weight of a fish

For example- Your salmon price will be based on a price per kilo on a minimum weight listed, if the fish is larger you will NOT be charged any more and your price per kilo decreases.

Although your product is based on a per kilo basis, you will be paying for the minimum weight even if we send you larger fish.

Don’t you lose money by selling fish like this?

We have a team of experts putting together our pricing to ensure we can meet the requirements as close as possible- pricing of seafood is very dynamic and our team constantly keep themselves informed of what is happening within the market

I have placed an order but didn’t receive a confirmation email?

Please give us a call on 1300 095 746 or send us an email to [email protected]

How do I know when my order is on its way?

You will receive a text message in the morning giving you an estimated time frame of when your order will arrive on the day.

What if I am not home?

All Manettas Seafood Market deliveries need to be signed for upon delivery. If you are not home we will call you to receive your instructions. We take the utmost care in ensuring your delivery arrives under temperature control- your delivery will be packed with ice to ensure optimum freshness.

If by chance you receive your order offsite- then we will require photo identification in order to ship out your seafood

Are your trucks refrigerated?

Yes- all our trucks are completely refrigerated- and your order will come under temperature control.

Do you re-collect the cooler bags or boxes my order is delivered in?

You can keep these or we can pick them up, however, they are yours! Use them as an esky to take your beverages to a picnic or beach, or take them shopping with you for other groceries. We have chosen to use the reusable cooler bags, and specially coated boxes instead of Styrofoam- we all need to do our part for the environment.

If you would like to return your bags, however, you are more than welcome

My order has not arrived- what do I do?

Give us a call on 1300 095 746 or email us at [email protected] and we can track the truck to ensure it is on the way.

What is the delivery charge?



Delivery is $9.90 within a chosen 4 hr window

If you would like a 2hr window delivery is $14.50

Same Day Delivery is $12.50 Sydney Wide

Central Coast

Delivery charge is $8.50

Wollongong & the Southern Highlands

Delivery Charge is $16.50

What if I am not happy with the seafood you sent me?

Our drivers will take you through the product when they arrive, and at this point if you are unhappy with a specific product for quality reasons, we will return the product for a refund. Once the order is delivered and accepted it shows that you are happy with the quality and no refund will be processed after this process.


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