We are here to help you with any enquiry. Here are some more frequently asked questions from our valued customers that may be just the answer you're looking for!
At Manettas Seafood Market we put a lot of pride into sourcing and selecting the best quality seafood available from our network of suppliers. With years of experience in the industry, and generations of seeing huge amounts of product, we have quality at the forefront of every order.
Our goal was to give people the ability to have access to a wider range of seafood than they normally have ease of access to. We showcase a vast range of products that are not normally accessible easily- we wanted to open the doors of the seafood industry to Sydney, Melbourne and Central Coast
The minimum order is $40.00
Orders Under 100 dollars- $8.80
Orders Over $100 dollars- FREE
Flat Rate Delivery- $8.99
Flat Rate Delivery- $8.99
We want to make seafood as accessible as possible-
Monday to Sunday- you are able to order on the same day up until 12 noon for delivery that day
Order by Midnight for Next Day Delivery, or Order 10 days in advance
Yes- you can order up to 10 days in advance to prepare for your upcoming event or dinner party
Christmas Orders will open 2 months before Christmas and continue until we are full!
You can select your preferred day and time slot for your delivery- you will receive an SMS and tracking information when the order is on the way
Delivery time slots Sydney
Monday to Sunday- SAME DAY DELIVERY AVAILABLE BY 12pm
9am til 1pm
1pm til 5pm
5pm til 9pm
Delivery time slots Melbourne
Monday to Saturday
9am til 2pm
You can currently in Sydney, not in Melbourne or Central Coast just yet
If you order before 12 noon you can get the delivery on the same day- 7 days a week.
You will have the option of getting delivery 1pm til 5pm or 5pm til 9 pm
In Sydney For a small extra charge we can offer a two hour window of delivery in your preferred time slot
Melbourne will be done on request
We don’t see this being a common event, however if it does occur, will call you and discuss- we do our very best to ensure we are able to offer all products, however, with seafood being such a dynamic industry if this does happen we will be in touch.
Our pricing is set every day based on fluctuations in the market. We have a dedicated team of professionals that set the pricing based on movements and seasonality of product within the market.
We do to an extent. We want to be able to sell seafood in a user friendly way. Most people don’t know how much a whole salmon weighs for instance- we have taken the guess work out of it and strive to put prices with a minimum weight of a fish
For example- Your salmon price will be based on a price per kilo on a minimum weight listed, if the fish is larger you will NOT be charged any more and your price per kilo decreases.
Although your product is based on a per kilo basis, you will be paying for the minimum weight even if we send you larger fish.
We have a team of experts putting together our pricing to ensure we can meet the requirements as close as possible- pricing of seafood is very dynamic and our team constantly keep themselves informed of what is happening within the market
Please give us a call on 1300 095 746 or send us an email to [email protected]
You will receive a text message when your delivery is on its way. This text message will include a link to track your Manettas Seafood Market truck in real time.
All Manettas Seafood Market deliveries need to be signed for upon delivery. If you are not home we will call you to receive your instructions. We take the utmost care in ensuring your delivery arrives under temperature control- your delivery will be packed with ice to ensure optimum freshness.
If by chance you receive your order offsite- then we will require photo identification in order to ship out your seafood
Yes- all our trucks are completely refrigerated- and your order will come under temperature control.
You can keep these or we can pick them up, however, they are yours! Use them as an esky to take your beverages to a picnic or beach, or take them shopping with you for other groceries. We have chosen to use the reusable cooler bags, and specially coated boxes instead of Styrofoam- we all need to do our part for the environment.
If you would like to return your bags, however, you are more than welcome
Give us a call on 1300 095 746 or email us at [email protected] and we can track the truck to ensure it is on the way.
Delivery is $8.99 within a chosen 4 hr window
If you would like a 2hr window delivery is $14.50
Same Day Delivery is $12.50 Sydney Wide
Delivery charge is $8.50
Delivery Charge is $8.99
Our drivers will take you through the product when they arrive, and at this point if you are unhappy with a specific product for quality reasons, we will return the product for a refund. Once the order is delivered and accepted it shows that you are happy with the quality and no refund will be processed after this process.
Experience the freshness of the fish markets at home